Administrator

Location: UK (Office Based)
Salary: National Minimum Wage + 5%
Contract: Permanent, Full Time (40 hours per week)

Time Recruitment, the preferred recruitment partner for this opportunity, is seeking an organised and customer-focused Administrator to join a growing service-led business.

This role is ideal for someone with strong administrative skills who enjoys working in a fast-paced environment, supporting operations teams, managing customer enquiries, and ensuring service-related documentation is processed accurately and efficiently.

Key Responsibilities

• Act as the first point of contact for customer enquiries via phone and email.
• Manage shared inboxes and ensure queries are dealt with promptly.
• Process service requests, work orders, quotations, and related documentation.
• Maintain accurate customer records and operational systems.
• Support engineers and operational teams with scheduling and administration.
• Communicate updates to customers regarding ongoing works and service requests.
• Assist with contract administration, compliance records, and planned maintenance activities.
• Produce reports and ensure all documentation is accurate and up to date.

What We're Looking For

• Previous administration, customer service, or service coordination experience.
• Excellent communication and organisational skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and priorities effectively.
• Good IT skills, including Microsoft Office (Outlook, Excel, and Word).
• A proactive and reliable approach with a strong customer service focus.

Benefits

• National Minimum Wage + 5%
• Pension Scheme
• 25 Days Holiday
• Employee Assistance Programme
• Long-term career opportunities within a growing organisation

For a confidential discussion or to apply, contact Time Recruitment, the preferred recruitment supplier for this vacancy.