Collections Advisor £26,000 salary + £700 monthly bonus Manchester City Centre Top Performers £1,400 per month
The company: Our client is a growing market leader based in Manchester City Centre that is expanding its Collections team due to a growing client base & 2 internal promotions. They offer a great culture, which is fun, relaxed, social, and offers clear progression routes from 6 months+. You'll work with a positive, hard-working Manager that values their staff, and used to do this role before being promoted.
The role: Collections Advisors will deal with existing customers & be responsible for collecting arrears where customers are behind on payments. The role involves inbound & outbound calling, emails, and letter writing to establish contact & clear customer debts. You'll assess customer finances & negotiate fair & affordable payment plans in line FCA & TCF regulations.
The package: * £26,000 salary * £700 average monthly bonus * Top performers earn £1,400 * Manchester City Centre office * Dress down * On-site restaurant * On-site gym
Requirements: Experience in debt collection / debt solutions is required.
