Collections Advisor

Posted 05 May 2023
Salary Up to £26000 per annum
Job type Permanent
Specialism Call​ Centre & Customer Service
Expiry 04 June 2023

Job description

Collections Advisor
£26,000 salary + £700 monthly bonus
Manchester City Centre
Top Performers £1,400 per month

The company:
Our client is a growing market leader based in Manchester City Centre that is expanding its Collections team due to a growing client base & 2 internal promotions. They offer a great culture, which is fun, relaxed, social, and offers clear progression routes from 6 months+. You'll work with a positive, hard-working Manager that values their staff, and used to do this role before being promoted.

The role:
Collections Advisors will deal with existing customers & be responsible for collecting arrears where customers are behind on payments. The role involves inbound & outbound calling, emails, and letter writing to establish contact & clear customer debts. You'll assess customer finances & negotiate fair & affordable payment plans in line FCA & TCF regulations.

The package:
* £26,000 salary
* £700 average monthly bonus
* Top performers earn £1,400
* Manchester City Centre office
* Dress down
* On-site restaurant
* On-site gym

Experience in debt collection / debt solutions is required.

Collections Advisor, Collections, Debt, Debt Solutions, IVA, Insolvency, Relationship Manager, Account Manager, Customer Service, Credit Control, Credit Controller, Manchester, Banking.