Customer Service Agent

Posted 26 May 2023
Salary Up to £22000 per annum
Job type Permanent
SpecialismCall​ Centre & Customer Service
Expiry 26 June 2023

Job description

Customer Service Agent
£23,000 salary + £300 monthly bonus
Manchester City Centre

Company overview:
Our client is a market leading finance company based in Manchester City Centre that is expanding its Customer Service team due to high demand & great success.

They offer a great culture, which is fun, relaxed, social, and offers clear progression routes from 6 months+. You'll work with a positive, hard-working Manager that values their staff, and used to do this role before being promoted.

The role:
* Customer Service Agents will deal with all existing customers
* Dealing with a wide range of account queries
* The role is a 75% phone based, and 25% admin based
* Dealing with 40-50 calls & emails per day
* Dealing with ad hoc tasks & enquiries
* Delivering great outcomes for candidates

The package:
* £23,000 salary
* £300 monthly bonus
* Manchester City Centre office
* Dress down
* On-site restaurant
* On-site gym

Experience in customer service or hospitality is required.

Customer Service Advisor, Customer Service, Administrator, Case Manager, Banking, Financial Services, Finance, Manchester, Bank, Insurance.