Trade Counter Team Leader £35000 salary 8am-5pm Mon-Fri (3pm finish on Fridays) Bredbury
Reporting Structure You will ultimately report to the Trade Centre Branch Manager regarding all aspects of your role, however on the day-day aspects of the trade counter your direct report will be the Trade Counter Sales Manager.
Job Description & Key Responsibilities You are responsible for working as a part of the trade counter team in a busy fast paced and high-volume environment, providing support to the customers and team members of the Business.
Specific Day to Day Responsibilities * Inputting sales orders/ quotes and enquiries both face to face * Ensuring all despatches are invoiced and allocated correctly * Handling and allocation of all payments, including cash & Credit card lodgements from customers, and arranging bank / end of day reconciliation. * Co-ordinating with colleagues on an ongoing basis to ensure outstanding uncollected product is managed and collected within a reasonable timeline. * Management of the aged debt profile for trade counter customers to ensure credit terms adhered to * Approval and issue of customer credits in a timely fashion * Ad hoc & planned calls to and from customers with sales orders, quotes and enquiries * Transport routing and admin /paperwork * Portal order release and administration * Liaising with outside couriers around deliveries and collections and ensuring ample customer communication * Showroom samples kept updated and listed on spreadsheet * Updating CRM with tasks and conversations with customers * Ensuring all swatches, brochures and point of sales material updated and general showroom and trade counter are clean, tidy and welcoming * Promoting use of "online app" by customers. * Review of customer sales profile to identify opportunities and monthly reporting to branch manager/ sales team (report via Finance Team) * Co-ordinating any administrative tasks which may require assistance by the HR, HSEQ or IT teams * Other Ad-hoc reports as requested by branch or senior management * Assist with coverage of breaks and holiday relief on the trade counter and warehouse as may be required from time to time. * Any other duties as deemed necessary to ensure the smooth running of the trade counter.
Additional benefits: 25k Life assurance Death in service policy Westfield Health Cash plan Pension 3% ER 5î 29 days holiday
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
