Customer Service Advisor

Posted 15 May 2023
Salary £22000 - £23000 per annum + ASAP start
Job type Permanent
Specialism Call​ Centre & Customer Service
Expiry 14 June 2023

Job description

Customer Service Advisor
£23,000 salary + £26,500 OTE
Manchester City Centre
Immediate Start

The company:
Our client is an ambitious, and growing buying Manchester City Centre that is expanding its Customer Service team due to high demand & great success. They offer a great culture, which is fun, relaxed, social, and offers clear progression routes from 6 months+. You'll work with a positive, hard-working Manager that values their staff, and used to do this role before being promoted.

The role:
Customer Service Advisors will deal with existing customers, who have queries relating to letters received, who need advice, and who need to make account changes. The role is a 75% phone based, dealing with 40-50 calls per day, and 25% admin based, to clear a caseload. The role is fast paced, varied, and allows you to take ownership of tasks to achieve best outcomes for customers.

The package:
* £23,000 salary
* £300 monthly bonus / £26,500 OTE
* Manchester City Centre office
* Dress down
* On-site restaurant
* On-site gym

Experience in customer service is required.

Customer Service Advisor, Customer Service, Banking, Financial Services, Call Centre, Manchester, Bank, Insurance.