Domiciliary Care Branch Manager

Lowestoft

Permanent | Full-Time

£42,500 per year

Are you an experienced care manager looking for your next challenge? We're opening a brand-new domiciliary care branch in Lowestoft and are seeking a dynamic Branch Manager to lead the service. This is a fantastic opportunity to shape a new service, build a strong team, and make a meaningful impact in the community.

About the Role

As Branch Manager, you'll take full responsibility for launching and growing the branch. You'll oversee the delivery of high-quality care in people's own homes, ensuring every client receives support that is safe, person-centred, and tailored to their needs. From recruiting and developing your team, to managing compliance, performance, and business growth, you'll play a key role in establishing a service that people can rely on.

Main Responsibilities for the Branch Manager

• Lead and motivate your team, creating a supportive and positive working environment.

   

• Recruit, train, and supervise staff across both care and office functions.

   

• Manage day-to-day operations including scheduling, care planning, and service delivery.

   

• Maintain compliance with CQC regulations and company policies.

   

• Monitor performance, quality, and financial targets, driving continuous improvement.

   

• Build strong relationships with clients, families, and healthcare professionals.

   

• Carry out care assessments and design individualised care plans.

   

• Represent the service in the local community, raising awareness and building referral networks.

   

• Oversee budgets, ensuring efficiency and sustainable growth.

   

• Ensure health, safety, and risk management standards are met at all times.

   

What We're Looking For in the Branch Manager

• Previous management experience within domiciliary/home care (essential).

   

• NVQ Level 4/5 in Health & Social Care (or equivalent).

   

• Strong knowledge of CQC requirements and regulatory standards.

   

• Excellent leadership, organisational, and communication skills.

   

• A proactive, business-minded approach with a passion for care quality.

   

• Full UK driving licence (essential).

   

What's on Offer for the Branch Manager

• Salary of £42,500 plus performance-related bonus.

   

• The chance to set up and grow a branch from the ground up.

   

• Company car or car allowance.

   

• Pension scheme, paid holidays, and other benefits.

   

• Ongoing training and career development support.

   

If you're ready to take ownership of an exciting new service and are passionate about delivering high standards of care, we'd love to hear from you.