Legal Secretary - Personal Injury

South Manchester | £26,000 - £28,000 (DOE)

Monday-Thursday: 8:30am-5:30pm | Friday: 8:30am-5:00pm

About the Firm

Established in 2000, our client is a highly respected, award-winning law firm specialising in personal injury and clinical negligence. With a national client base and a strong presence in Manchester, they are currently ranked among the top 100 UK law firms. Their 5-star Trustpilot rating, based on over 7,000 client reviews, reflects their unwavering commitment to client care and legal excellence.

This is a firm that values its people, fosters professional development, and offers a supportive, forward-thinking working environment.

The Opportunity

An exciting opportunity has arisen for a skilled Legal Secretary to join the firm's busy Personal Injury department. Working within a pool of secretaries, you'll support a number of experienced lawyers across one of the firm's key workstreams: Road Traffic Accidents, Employers' Liability, or Occupiers' & Public Liability.

This is a varied and rewarding role that goes beyond traditional secretarial duties, offering the chance to be an integral part of a high-performing legal team.

Key Responsibilities

Provide comprehensive secretarial support to a team of lawyers within a designated workstream

Prepare legal correspondence, pleadings, and court bundles

Manage file administration, including scanning, photocopying, and occasional filing

Handle inbound and outbound client calls with professionalism and empathy

Schedule appointments, arrange meetings and liaise with clients, Counsel, and other stakeholders

Assist with updating the Proclaim case management system

Collaborate with fellow secretaries and the wider admin team to ensure smooth workflow

What We're Looking For

Previous experience as a Legal Secretary, ideally within personal injury

Excellent command of English spelling, grammar, and punctuation

Strong audio typing skills (65+ wpm) and familiarity with digital dictation (BigHand desirable)

Confident IT user with experience of case management systems (Proclaim preferred)

Exceptional organisational skills and attention to detail

A professional, friendly telephone manner and a client-focused approach

Ability to manage a busy workload and prioritise effectively in a fast-paced environment

Benefits

Hybrid working: 3/2 split after probation

Generous holiday allowance: 23 days rising to 26, plus bank holidays

Holiday buy-back scheme and an extra day off for your birthday (after qualifying period)

Private medical insurance (after 2 years' service)

Annual flu jab and access to an Employee Assistance Programme

On-site 24/7 gym

Regular social events and a vibrant, inclusive workplace culture