My client is the UK and Irelands leading Kitchen door and component supplier with operations in 4 different locations. Most recently they have opened a Distribution Hub just 10 minutes away from Manchester Airport and are now looking to recruit a Trade Counter Operative to manage the ever increasing demand.
Specific Day to Day Responsibilities:
You are responsible for working as a part of the trade counter team in a busy fast paced and high-volume environment, providing support to the customers and team members of the business.
* Picking, packing and despatching orders to customers * Inputting sales orders/ quotes and enquiries both face to face * Ensuring all despatches are invoiced and allocated correctly. * Handling and allocation of all payments, including cash & Credit card lodgements from customers. * Co-ordinating with colleagues on an ongoing basis to ensure outstanding uncollected product is managed and collected within a reasonable timeline. * Adhoc & planned calls to and from customers with sales orders, quotes and enquiries * Ensuring all swatches, brochures and point of sales material updated and general showroom and trade counter are clean, tidy and welcoming. * Setup and maintenance of new customers accounts and terms. * Promoting use of "online app" by customers. * Review of customer sales profile to identify opportunities and monthly reporting to branch manager/ sales team. * Other Ad-hoc reports as requested by branch or senior management * Assist with coverage of breaks and holiday relief on the trade counter and warehouse as may be required from time to time. * Any other duties as deemed necessary to ensure the smooth running of the trade counter.
Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
