Claims Handler

Posted 30 October 2025
Salary £24.5k - 27k per year + Free Parking
LocationDelph
Job type Permanent
Specialism Insurance
Reference71867
Expiry 27 November 2025

Job description

Property Claims Handler

Location: Oldham

Salary: Up to £26,000 + Bonus & Benefits

Working Hours: Monday - Friday (office hours)

A well-established property claims business in Oldham is seeking a highly motivated and customer-focused individual to join their team as a Property Claims Handler. This is a fantastic opportunity to build a rewarding career in a supportive environment where your skills and initiative will be valued.

The Role:

We are looking for a proactive and empathetic individual to manage property damage claims from first notification through to settlement. As a Property Claims Handler, you will be the key point of contact for policyholders, contractors, and insurers, ensuring claims are handled efficiently, empathetically, and in line with service standards.

Key Responsibilities:

  • Handle property claims proactively from start to finish
  • Liaise with clients, contractors, and policyholders to gather information and manage expectations
  • Make accurate decisions on policy liability and quantum
  • Ensure compliance with industry best practises and relevant legislation
  • Produce clear and professional reports for insurers
  • Support continuous improvement and contribute to team success

What You'll Need:

  • Experience in property claims or insurance (preferred but not essential)
  • Strong communication and organisational skills
  • Ability to work independently and manage multiple cases
  • A proactive, empathetic approach to customer service
  • Competence in Microsoft Office; Cert CII qualification is a bonus

What's On Offer:

  • Salary up to £26,000, depending on experience
  • Performance-based bonus scheme
  • Training and development opportunities
  • Birthday leave, social events, and wellness initiatives
  • Smart casual dress code, on-site parking, and company pension

If you're looking for a role where you can make a real impact and grow your career in property claims, we'd love to hear from you.