Senior Claims Handler

Posted 30 October 2025
Salary £32k - 36k per year + Free Parking
LocationDelph
Job type Permanent
Specialism Insurance
Reference71870
Expiry 27 November 2025

Job description

Technical / Complex Property Claims Handler

Location: Oldham

Salary: £32,000-£36,000 + Bonus & Hybrid Working

Working Hours: Monday to Friday (Office Hours)

About the Role

Are you an experienced property claims professional looking to step into a more technical, specialist role without the pressure of people management? A respected insurance claims organisation in the Oldham area is seeking a Technical / Complex Claims Handler to manage a small caseload of higher-value and more complex property claims. This is a fantastic opportunity to apply your expertise in a supportive environment, where your insight and attention to detail will make a real impact.

What You'll Be Doing

As a Technical / Complex Property Claims Handler, you will:

  • Manage a caseload of around 10 complex property claims, including subsidence, drainage, watermains, and structural damage
  • Review site-specific data, reports, and images to assess liability and scope of works
  • Liaise with contractors and insurers to resolve technical issues and ensure claims progress smoothly
  • Produce clear, accurate reports for insurer review
  • Support the wider claims team with technical guidance (no direct line management required)
  • Ensure all decisions align with industry best practises and relevant legislation

What You'll Need

To be successful in this role, you will need:

  • Minimum 3 years' experience in property claims, ideally with exposure to complex or high-value cases
  • Strong understanding of insurance protocols, drainage legislation, and property damage claims
  • Excellent communication and analytical skills
  • Cert CII qualification (or working towards) is desirable
  • Ability to work independently and manage technical detail with confidence

What's On Offer

In return, you will receive:

  • Salary between £32,000 and £36,000, depending on experience
  • Performance-based bonus scheme
  • Training and development opportunities
  • Birthday leave, wellness initiatives, and social events
  • Smart casual dress code, on-site parking, and company pension

If this sounds like the perfect role for you, apply now and take the next step in your career as a Technical / Complex Property Claims Handler!