Customer Service Advisor

Posted 02 June 2023
Salary Up to £23000 per annum + On-site gym & restaurant
Job type Permanent
SpecialismCall​ Centre & Customer Service
Expiry 02 July 2023

Job description

Customer Service Advisor
£23,000 salary + £26,500 OTE
On-site gym & restaurant

Who you'll work for:
Our client is a growing market leader based in Manchester City Centre that is expanding its Customer Service team due to high demand & great success.

They offer a great culture, which is fun, relaxed, social, and offers clear progression routes from 6 months+. You'll work with a positive, hard-working Manager that values their staff, and used to do this role before being promoted.

What you'll do:
* Customer Service Advisors will deal with existing customers
* Manage queries relating to letters received, who need advice, and account changes
* The role is a 75% phone based & 25% email based
* You'll deal with 40 calls & 40 emails per day
* The role is fast paced, varied, and allows you to take ownership of tasks to achieve best outcomes for customers

The package:
* £23,000 salary
* £26,500 OTE
* Manchester City Centre office
* Dress down
* On-site restaurant
* On-site gym

Experience in customer service is required.

Customer Service Advisor, Customer Service Agent, Customer Service, Administrator, Case Manager, Banking, Financial Services, Finance, Manchester, Bank, Insurance.