Motor Claims Handler

Posted 30 January 2026
Salary £30k - 32k per year
LocationLeeds
Job type Permanent
Specialism Insurance
Reference73289
Expiry 27 February 2026

Job description

Motor Claims Handler

Millshaw, Leeds (On-site with 1 day WFH flexibility)   |   £30,000 - £32,000 per annum   |   Full-time | Permanent

About the Role

Time Recruitment is collaborating with a leading insurance brokerage to recruit a skilled Motor Claims Handler who is keen to advance their career. If you are a claims professional with a meticulous eye for detail and a commitment to delivering exceptional service, this is a fantastic opportunity to join a vibrant team based in Leeds.

Key Responsibilities

  • Manage and own a varied caseload of motor claims, with occasional involvement in property and liability claims
  • Ensure all claims are processed efficiently, consistently meeting SLAs and KPIs
  • Maintain an organised diary system to monitor progress and deadlines
  • Communicate effectively with clients, insurers and internal teams to resolve queries and provide updates
  • Confidently handle complex claims with professionalism and accuracy
  • Prepare detailed claims reports and management information (MI)
  • Attend client meetings and deliver updates as required
  • Keep skills up to date through ongoing CPD and proficient use of the Acturis system

Person Specification

  • Minimum 2 years' experience in claims handling
  • Strong knowledge of motor claims; experience in property and liability claims is advantageous
  • Excellent communication and organisational skills
  • Proficient in claims management systems and Microsoft Office
  • Detail-focused and proactive in problem-solving
  • GCSEs or equivalent qualifications

What We Offer

  • Competitive salary: £30,000 - £32,000 per annum
  • Flexible working: 1 day WFH per week
  • Casual dress code for a comfortable working environment
  • ️ Company pension scheme
  • Complimentary on-site parking