Location: Leeds Salary: £25,000 - £30,000 per annum Reporting To: Account Handler Employment Type: Full-time
About the Role
We are seeking a proactive and detail-oriented Administrator to join our team based in Leeds. This client-facing position involves supporting the Account Handler in managing policies and contracts to ensure smooth operations and deliver exceptional customer service.
Key Responsibilities
Manage client policies and related documentation with accuracy and professionalism
Provide efficient support in client handling and respond promptly to queries
Maintain strong relationships with clients, insurers, and internal teams
Process mid-term adjustments, such as vehicle and driver changes
Handle quarterly declarations and accurately calculate premiums
Assist with claims-related enquiries and liaise with insurers
Ensure all documentation is complete, accurate and compliant with relevant standards
Person Specification
Minimum of 5 GCSEs at grades A*–C (or equivalent)
Excellent communication and problem-solving skills
Organised, reliable and able to work independently
Motivated to learn and willing to pursue industry qualifications
Understanding of regulatory and internal compliance requirements
Why Join Us?
Competitive salary with opportunities for career development
